Processes and Systems

« Have Technology Work for Us, Not Us for Technology » : this sounds obvious? Well, sure, but better check ! As too often, priorities seem to be defined the other way round, against common sense, sadly. Doesn’t this sound familiar : « Our goal is to implement the system xyz ». Isn’t there a confusion between Goal and Means ?

Naming the goal is key : and then we talk about operational goals, roadmap, efficiency. And, yes, about Information Systems, but as means to support the goals set. Such basic, albeit critical, preliminary definitions can avoid spending your company’s time and resources on the implementation of the famous xyz system, forgeting about the real objectives.

And then, once the true goals are clearly defined, we help to ensure an efficient teamwork between operation teams and IT resources, expertises and resources pushing towards the same direction.